Sub-Contractor Charter

All sub-contractors carrying out works on our behalf / under our control, should comply with the requirements of this document. To that end, you must:

1. Be familiar with our Quality & Environmental Policy Statement (IG 01 – Available on our website). It details our aims and principles - ensure that your carry out your work with this policy in mind.
2. Ensure that all works carried out do not impinge on our ability to fulfil these aims and principles.
3. Understand that the work you do is important for us to meet the requirements of our Management System and most importantly our customers. If you do not conduct yourself / provide your service with this in mind, resulting in a poor service to our customer, your actions may be reviewed as part of our non-conformance process.
4. General Works - Carry out your work / service in an environmentally friendly way to ensure that we minimise our impact on the environment. Deviation from these requirements will result in your actions being investigated. An example of deviation would be;
   1. Non-compliance with site waste management arrangements (Hazardous & Non-Hazardous Waste).
5. Works carried out on site – If you are engaged to carry out work at our premises. Please ensure to implement the following environmental management best practice where possible.
   1. Energy Use
      1. Keep documents and records in electronic form
      2. Unused lighting and electrical equipment should be switched off when not being used
      3. Ensure the use of the most energy efficient equipment where possible
      4. Do not leave water taps running when not required
      5. Windows should not be left open when the heating has been switched on.
      6. Ensure travelling (deliveries etc) is minimised by using the most appropriate route possible.
      7. Do not leave vehicles idling and employ a fuel-efficient driving technique.
   2. Waste Management
      1. Ensure to segregate waste and put waste in the appropriate receptacles.
      2. Ensure waste is removed by a licenced waste carrier to a licenced waste management facility with documentation retained.
   3. Chemicals & Hazardous Liquids – Storage & Use
      1. Ensure liquids are bunded with container lids/seals firmly shut.
      2. Do not store near sources of ignition.
      3. Do not dispose of liquids to drains unless there is an appropriate permit in place.
      4. Ensure spill kits are available if necessary.
   4. Control of Dust, Noise & Other Nuisances
      1. Always try to reduce dust emissions at source and wear appropriate PPE.
      2. Consider those in the immediate vicinity when working to ensure noise is not disruptive.
      3. Ensure your operations do not generate unnecessary odours.
6. Ensure that you provide the goods / services required as detailed within our Purchase / Engagement Instruction.
7. Ensure that a quality control inspection of your product/service is undertaken prior to supply of goods/completion of service.
8. Ensure that those providing the service are competent and do so using equipment and processes that will ensure a high level of quality whilst ensuring compliance with applicable statutory requirements.
9. Ensure you are aware that, along with our customers, we will not be carrying out any formal product/service verification or validation activities at your premises.
10. We will inspect the quality of service on receipt of said service, via a thorough visual inspection or a service report (where we do not have the expertise to inspect service quality).
11. We will review your performance on an annual basis as a minimum.

By supplying your products and services, you agree to abide by the terms of this charter.