IT Support Analyst

MCS Group is currently working with a multi-national manufacturing company specialising in assiting devices. The client are based in Coleraine who are currently looking to add an IT Support Analyst to their team to reinforce the worldwide support function.

This person will be responsible for:

• Managing 1st & 2nd line service desk tickets, providing on site and remote support.
• Support Servers from 2012 to 2019 in physical and virtual environments.
• Supporting hardware and software across site (including printers, tablets, smartphones, and peripheral devices.)
• Carry out Patch Management.
• Supporting Infrastructure team in the deployment of new cloud infrastructure inline with current IT roadmap.
• Carry out planned site visits ensuring all hardware is up to date and functional.
• Supporting Company applications including Microsoft Applications, ERP System, Telephony System.

Requirements for the role:

• 1 Year + of experience working with a hands on End User or IT Support role.
• Experience supporting Windows Server 2012 / 2016 / 2019 in physical, Azure, and VMWare environments. (1+ year)
• Experience Supporting Windows 10/11 (1+ year)
• Active Directory Group Policy and user and group administration.
• Previous experience working with LAN & WAN Networking.

What you will get in Return:

• Salary up to £30,000
• Working Monday - Friday (9 to 5)
• Hybrid working.
• Office in Coleraine.
• Flexible working.
• Great benefits and Holiday Allowance!

If this is the role for you and you want to find out more about the company, role and where this company can take YOU in your career, contact Specialist IT Recruitment Consultant Aaron Pyper on 028 904 90 902 or email a.pyper@mcsgroup.jobs

ALL CONVERSATIONS ARE STRICTLY CONFIDENTIAL.